Payments
Credit card or debit card
You can enter your payment details at the time you place your order using a valid credit or debit card (VISA or Mastercard). The corresponding amount will be claimed immediately on your card but will not be debited before the goods are shipped. The company reserves the right to verify the validity of the credit or debit card, its status regarding the value of the order, and whether the address details of the buyer are correct. We may refuse to execute orders depending on the results of those checks. There are no additional fees for this type of payment.
Payment on delivery, Cash on delivery
* This payment method is only available for Bulgaria
If you have registered an account on our website, you may choose to pay by cash on delivery of the goods at no additional charge. This payment method is only available for order amounts of up to 150 Euro. You will receive a legal payment document confirming the shipment of the goods by the courier delivering the goods.
PayPal
You can use and pay with your PayPal account. Due to the significantly higher fees for the Company to accept PayPal payments, we charge an additional fee for this type of payment in the amount of 5%.
Pay as a Business Client – without VAT
Business customers who are entitled to deduct the charged fees (VAT) must choose this method of payment and provide LeapMatic with the tax number and details of their company. LeapMatic will check the tax status of the Client’s company and will issue a pro forma invoice without accrued fees (VAT) and with the method of payment Bank transfer. The proforma invoice will be sent to the Client by email, and the shipment will be sent only after the receipt of the money in LeapMatic’s account
Right Of Refusal And Return Of Goods.
We at LeapMatic are sure that you will be pleased with your purchase. However, if for any reason you want to return your Product, we are happy to provide a 14-day 100% refund guarantee on all your purchases. If for any reason you are not satisfied with the Product purchased, you can return the Product within 14 days from the date of receipt of the purchase, in its original packaging, together with the original invoice for full refund of the purchase amount, excluding the amount paid for delivery. The Customer is responsible for the cost of returning the Goods. You can only exercise the right of return if the conditions of the law are fulfilled and the goods are stored in good faith, the integrity of their original packaging is not broken and they are in the form in which they were received, including with complete set, documentation and undamaged protective stickers.
If you would like to return the goods purchased from leapmatic.com please follow this link “LINK” and fill out the form. The company will contact you shortly and email you the “authorization number and return instructions” that you will need to complete when returning the shipment. No later than 14 days after the date of the return application, it is necessary to return the goods or proof that they have been sent. The costs associated with returning the goods are at the expense of the Client.
The Client is not entitled to refuse custom made products (customized on Client’s request when ordered).
If you purchased the Product directly from Company’s Independent Business Partner, please contact that partner for a full refund. You will need to return the Product and the Business Partner’s original invoice, which will refund you the purchase price of the Product.
The client has the opportunity to cancel the order within 2 hours after placing it. The cancelation is made by email or phone call. The company will not start processing an order until 2 hours after accepting the order, except after the explicit additional confirmation by the Client by email or phone call. If the cancellation of the order is made after the order has been sent to the Client, the Client must pay the shipment charges for both the delivery and the return.
For further information or assistance with return processing, please contact the Business Partner from whom the Product was originally purchased, or LeapMatic Customer Support Team at info@leapmatic.com or +359 32 642742 in the Europe region.
REFUNDS
Refunds paid on delivery or by bank transfer will be returned to the bank account of the Customer who placed the Order.
Refunds paid with a bank card will be made by ordering a reverse transaction on the card from which the payment was made.
The refund period is up to 14 days from receipt of the goods by the Company or Business Partner at the address indicated on the form.